At Syabas 99, your privacy is not simply a legal obligation — it is our moral responsibility to every member who trusts this platform. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010.
All data transmitted between your browser and Syabas 99's servers is protected by bank-grade SSL encryption.
This privacy policy is drafted in full accordance with the provisions of Malaysia's Personal Data Protection Act 2010 currently in force.
You have the right to access, correct, delete, or withdraw consent for the processing of your data at any time.
Syabas 99 does not sell, rent, or commercialise members' personal data to any third party without your consent.
Syabas 99 ("we", "Platform") is the data controller responsible for personal information collected through the website syabas99.world and all related services. This Privacy Policy comprehensively describes our practices and applies to all individuals who register, visit, or use any part of the Syabas 99 platform.
We understand that sharing personal information with any online platform requires a great deal of trust, especially in the context of a casino entertainment platform. That is why Syabas 99 takes a serious and proactive approach to data protection — not merely to comply with Malaysian law, but because we genuinely respect the privacy of every player who is part of our community.
By using the Syabas 99 platform, you agree to the collection and use of data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us for further assistance.
This Privacy Policy covers all data collected through the Syabas 99 website, email communications, customer support live chat interactions, and any other official Syabas 99 channels. It does not cover third-party websites that may be linked from our platform.
Syabas 99 collects your personal information through two main channels — information you provide directly, and information collected automatically through your use of the platform.
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, MyKad / passport number, date of birth, gender | Identity verification, KYC & AML compliance |
| Contact Information | Malaysian phone number, email address, residential address | Account communications, transaction notifications, customer support |
| Financial Information | E-wallet account holder name, partial bank account number, bank name | Processing deposits & withdrawals in RM |
| Account Information | Username, password (encrypted), security questions | Login verification and account security |
| Communications | Live chat messages, emails to support, complaints | Complaint resolution, service improvement |
Syabas 99 uses your personal data solely for clearly stated purposes that are directly related to delivering the platform's services to you. We never use your data for unrelated purposes without your prior consent.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, Syabas 99 processes your personal data on the following lawful bases:
Where Syabas 99 relies on legitimate interests as the basis for processing, we always weigh those interests against your privacy rights. If your interests outweigh ours, we will not process the data on this basis.
Syabas 99 does not sell, rent, or trade members' personal data to any third party for their own commercial gain. However, there are limited situations where we need to share your data with certain parties for platform operational purposes.
| Data Recipients | Purpose of Sharing |
|---|---|
| Payment Processors | Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX partners require minimum transaction data to process deposits and withdrawals in RM. |
| Gaming Software Providers | Evolution Gaming, Pragmatic Play Live, SA Gaming, and other providers receive non-identifiable player IDs for game logging and fairness verification purposes. |
| Cloud Service Providers | The Syabas 99 platform infrastructure is hosted on cloud services that store data in data centres compliant with international security standards. |
| Malaysian Authorities | Syabas 99 will disclose data to Malaysian authorities (police, courts, Bank Negara) when required by court order or applicable law. |
| Professional Advisors | Lawyers, accountants, and auditors bound by professional confidentiality obligations in connection with Syabas 99's legal or accounting matters. |
Some of our gaming software providers and cloud service providers may operate outside Malaysia. In such cases, we ensure that all data transfers are protected by data processing agreements that comply with Malaysia's PDPA 2010 and equivalent international data protection standards.
Syabas 99 retains your personal data only for as long as necessary for the stated purpose, or as required under Malaysian law. We do not keep data longer than needed.
When data is no longer needed, Syabas 99 deletes it using secure erasure methods that ensure it cannot be recovered.
Syabas 99 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
All communications between your browser and Syabas 99 servers are encrypted using TLS 1.3 — the same standard used by Malaysia's leading banking institutions such as Maybank and CIMB.
Sensitive data such as passwords and payment information is encrypted using industry-standard hashing algorithms when stored in our database. No Syabas 99 employee can read your password in its original form.
Only Syabas 99 staff with a legitimate business need are granted access to members' personal data, and all such access is logged and regularly audited.
Members are encouraged to enable 2FA for an added layer of security on their Syabas 99 account, especially before making any withdrawals.
Syabas 99's automated security monitoring system operates 24 hours a day, detecting intrusion attempts, suspicious activity, and other cyber threats in real time.
Syabas 99 conducts regular penetration testing and independent security audits to identify and address vulnerabilities before they can be exploited.
In the event of a data breach that seriously affects your personal data, Syabas 99 will notify you within 72 hours of confirming the breach via the email address registered to your account, in line with data protection best practices.
Syabas 99 uses cookies — small text files stored on your device — to ensure the platform runs smoothly and to improve your experience. Below are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session Cookie | Keeps you logged in while using the Syabas 99 platform. Without this cookie, you would need to sign in again on every page. | Until log out |
| Security Cookies | Protects your account against CSRF (Cross-Site Request Forgery) attacks and other security threats. | Until log out |
| Preference Cookies | Saves your preferences such as language, display theme and game settings so you don't have to configure them again each time. | 12 months |
| Performance Cookies | Collects information on how Syabas 99 pages are used to help us improve performance and user experience. This data is aggregated and does not identify individual users. | 24 months |
You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the Syabas 99 platform and your overall experience.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding the personal data we hold. Syabas 99 is committed to helping you exercise these rights without unnecessary obstacles.
Request a copy of the personal data we hold about you. We will provide it within 21 business days.
Request corrections to inaccurate or incomplete data via your account profile section or our customer support.
Request deletion of your data under certain circumstances — subject to Malaysia's legal record-keeping obligations.
Object to the processing of your data for direct marketing purposes. Such requests will be actioned immediately, without question.
Request a restriction on data processing in certain circumstances — for example, while a dispute regarding data accuracy is under investigation.
Request a copy of your data in a structured, machine-readable format for transfer to another platform if needed.
To exercise any of the rights above, please contact the Syabas 99 Privacy Officer by email at privacy@syabas99.world or via the platform's live chat. Please provide your account number and a description of your request to help us process it promptly.
The Syabas 99 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under 18.
If we discover or are informed that we have collected data from a minor, we will take immediate action to:
If you suspect that a minor has registered or is using an account on Syabas 99, please report it to us immediately via email at privacy@syabas99.world or through our platform's live chat. We take every such report seriously.
Syabas 99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, Malaysian law, or platform operational requirements. Any amendments will be indicated by a new "Last updated" date at the top of this page.
For significant changes that materially affect your privacy rights, Syabas 99 will notify members via their registered email or in-platform notification at least 14 days before the amendments take effect. This gives you sufficient time to review the changes and decide whether to continue using our platform.
If you disagree with any amendments, you have the right to close your account and request data deletion before the changes take effect. Continued use of the Syabas 99 platform after the effective date will be deemed acceptance of the amended Privacy Policy.
Syabas 99 has appointed a Data Protection Officer responsible for ensuring our platform complies with all obligations under Malaysia's PDPA 2010 and serving as the point of contact for all privacy-related matters.
Syabas 99 only collects data that is strictly necessary for platform operations — a data minimisation principle we uphold rigorously without exception.
Syabas 99 conducts regular data review and deletion processes to ensure no data is retained beyond its designated retention period.
All Syabas 99 staff receive comprehensive data protection training and sign confidentiality agreements before being granted access to any data systems.
Play with confidence knowing we take your privacy seriously. Register a Syabas 99 account today and enjoy an online casino experience that is fully secure, fair and transparent.
Your data is protected by 256-bit SSL · PDPA 2010 compliant · 18+ only · Please gamble responsibly